WHY CHANGE IS IMPEDED

 

Change is very important to the existence of any living entity but it can be very destructive if it is not handled and implemented with the required skill and tact. It is said that change happens to everything all the time but the big question is how does change leave you after your encounter?

The change that a business person or group will love and embrace is one that fetches them more profits and increased productivity but such outcomes of change are not low-lying fruits, rather they require intentionality and commitment to attain. The default reaction of an employee to change is often resistance because it often goes to the employer's benefit. People do not easily embrace new ways of getting things done around work after several years of getting familiar with a routine, except it is in their direct interest like a pay raise or flexible work arrangements.

When business management decides to enhance their fortunes, it is expedient and crucial that they thoroughly think through how to weave it into the ongoing work so as to achieve the desired results. Every change requires a smart implementation plan, one that will design systems to neutralize all the resistance and flaws within it. Below are some hurdles that usually arise when change is introduced into the workspace.  

1.       Misunderstanding

Business owners sometimes do not realize they need to bring their employees along with them in their bid to introduce new things. This is sometimes understood because the business leader is always looking forward to driving home increased profits to keep the business running and when the thought of employees pops up, they easily jettison it because they do not consider them as key stakeholders of the business and this is a great source of conflict. When employees do not see the rationale behind a specific change introduced by management, the reflex action is to resist it. No one likes to get along with things they do not understand because they are unable to tell if the change is for them or against them.   

2.       Lack of trust

Trust is a big factor in the employment relationship at every level. The psychological contract between the employer and the employee makes the latter feel their safety and interests are secured by the actions of the former. The moment there is a reason to doubt the employer on any given issue regarding work, the whole setup of the organization comes tumbling down because antagonism will be ignited. The reason for which an employee will continually render his or her utmost best intellectually, physically, and emotionally, is that they are certain of having their employer working to save their interest. The whole working relationship should be mutually beneficial to all parties.  

3.       Parochial self-interest

There is mistrust when employees find reason to accuse the employer of pulling high volumes of profits to themselves at their peril. And if the workforce of any firm does not trust their managers, it is so obvious that the business of the organization will not succeed. There should be a careful and fair balance between the interests of senior managers and the employees. The notion that the party with the obvious upper hand is pulling more resources their way at the expense of the other leaves a bitter taste in the mouth of the second party. And many times, this causes them to connive to create planned problems in the way of the intended change.

4.       Bad timing

Change planning must be time-sensitive.  A lot of due diligence can be done and all key stakeholders may be consulted for the implementation of a very beautiful change program but when the time is wrong, there is no way they will be embraced. When employees are aggrieved on certain terms of their employment or remuneration and have not gotten closure by management, nothing in the name of change will be countenanced – knowing that there are no benefits in it for them. In some instances, while employees are trying to come to terms with a change program, they are dumped into yet another one, such events do not help the programs to succeed. The management and leadership of all firms ought to be very sensitive to the general temperature of the workforce at all times, to know what is appropriate per time.

 

Not all of these issues may affect an institution at a go but a good knowledge of the kind of workforce present in an organization will help leadership to predict which of the above reasons will account for a pushback to change so the appropriate measures are taken to avert them. We will also propose that business leaders take records of how their employees react to change initiatives carried out at previous times and proffer actionable steps to minimize it subsequently – it is easier to achieve greater feat in change management when a trend is studied. Please join us for the next work on how to overcome resistance to change. Let’s make our institutions excellent again!

 

PAUL ANANG AMASAH

13TH NOVEMBER, 2024

THE COLLEGE BUSINESS CONSULT

thecollegebc@gmail.com

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